The Role of Medical Translator/Interpreter in Bringing Satisfaction to Health Tourists at Razavi Hospital

Authors

1 Student, English Language Department, Imam Reza International University, Mashhad, Iran

2 Professor Assistant, English Language Department, Imam Reza International University, Mashhad, Iran

Abstract

The purpose of this research was to investigate the role of specialized translators and interpreters of medical discourse in bringing satisfaction to health tourists. The goal was to find the effect of non-professional medical interpreters (translators) in breaking efficient patient-physician relationship. Nowadays, most foreign patients are accompanied by someone who is not familiar with medical terminology and just thanks to knowing a language he/she becomes an interpreter of a foreign patient. Ten foreign patients from different countries were investigated in this report. Basedonthe gathered data, three findings could be concluded: Firstly, nonprofessional interpreters could not usually interpret medical terminologies accurately. Secondly, trained specialized translators can bring satisfaction to health tourists and help them with successful course of treatment. Thirdly, patients themselves were aware of non-professional translators’ misinterpretations which lead to dissatisfaction and considering other destinations for treatment.

Keywords

Open Access Policy: This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited. To view a copy of this licence, visit https://creativecommons.org/licenses/by/4.0/

References

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https://doi.org/10.1542/peds.111.1.6
PMid:12509547
Razavi International Journal of Medicine
Volume 5, Issue 1
January 2017

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